ck71 Privacy Policy — Your Information Stays Safe

Last Updated: 2026

1 Introduction

ck71 places the highest priority on the privacy of platform users. This Privacy Policy ("Policy") describes in detail how we collect, store, process, and protect your personal information when you use our website and services.

By using ck71's services, you agree to the terms of this Policy. We ask that you read this document carefully and in full. If you have any questions, please contact our support team.

This Policy applies only to ck71's website and related services. We bear no responsibility for third-party websites or services.

2 What Information We Collect

We collect various types of information to operate ck71's services smoothly. The types of information collected are listed below:

2.1 Personally Identifiable Information

Full name
Date of birth (for age verification — only for users aged 21 or above)
Email address
Mobile number
National ID card or passport details (when identity verification is required)
Residential address

2.2 Financial Information

Payment method details (bKash, Nagad, Rocket account numbers or bank account information)
Deposit and withdrawal transaction history
Balance and bonus-related information

2.3 Technical Information

IP address
Device type and operating system
Browser version
Cookie and session data
Login times and service usage patterns

2.4 Gaming Activity Information

Betting history
Preferred game categories
Win and loss records
Bonus redemption and wagering activity

3 Purpose of Data Collection

ck71 uses your information only for legitimate and necessary purposes. The main purposes are described below:

🔐 Account Management

Your information is used for account registration, verification, and management.

💳 Transaction Processing

Financial information is used to securely complete deposit and withdrawal transactions.

🛡️ Fraud Prevention

Information is analyzed to detect and prevent unauthorized access and fraudulent activity.

🎧 Customer Service

The support team uses your information to help resolve any issues you have quickly.

⚖️ Legal Compliance

Information is stored and processed as required to comply with applicable laws and regulations.

📊 Service Improvement

User activity patterns are analyzed to further improve the platform experience.

4 Cookie Policy

Cookies are used on the ck71 website. Cookies are small text files stored in your browser that help improve the quality of our services.

Cookies we use:

Essential Cookies: Essential for maintaining login sessions and ensuring security.
Functional Cookies: Used to remember your preferences and language settings.
Analytics Cookies: Collect service usage statistics to help improve the platform.

You can control cookies through your browser settings. However, disabling cookies may limit some features of the platform.

5 Information Sharing and Disclosure

ck71 never sells your personal information to third parties or shares it for commercial purposes. However, information may be shared in the following circumstances:

5.1 Service Providers

Limited information may be shared with payment processors (bKash, Nagad, Rocket, bank transfers), technology support providers, and gaming software providers, strictly as necessary to complete services. These entities are required to comply with ck71's privacy standards.

5.2 Legal Obligations

Information may be disclosed when required to fulfill a court order, government directive, or applicable legal obligation. In such cases, we provide only the minimum relevant information necessary.

5.3 Fraud Prevention

If fraud, money laundering, or other illegal activity is detected, information may be shared with the relevant authorities.

6 Data Storage and Security

ck71 uses industry-standard security measures to ensure the safety of your information.

6.1 Technical Security

SSL/TLS Encryption: Fully encrypted connections are used during data transmission.
Database Encryption: Stored sensitive information is kept in encrypted form.
Firewall and Intrusion Detection: Active monitoring systems to prevent unauthorized access.
Two-Factor Authentication: An additional security option for your account.

6.2 Organizational Security

Employee access to information is limited on a need-to-know basis.
Regular security training and audits are conducted.
A rapid response plan for data security breaches is in place.

6.3 Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary to meet legal requirements. After an account is closed, some information may be retained for a specified period as determined by legal obligations.

7 Your Rights

As a ck71 user, you have important rights over your own information:

👁️ Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a summary.

✏️ Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible.

🗑️ Right to Erasure

In certain circumstances, you may request the deletion of your personal information, provided there are no legal obligations preventing this.

🚫 Right to Object to Processing

You may object to the processing of your information for specific purposes. We will carefully consider each request.

📦 Right to Data Portability

You have the right to receive your own information in a structured, machine-readable format.

⏸️ Right to Restrict Processing

If you dispute the accuracy of your information or the legality of its processing, you may request that processing be restricted.

To exercise any of the above rights, please contact our support team. We generally respond to requests within 30 business days.

8 Protection of Minors

ck71's services are intended only for users aged 21 or above. We do not knowingly collect information from any minor. Age is verified at the time of account registration.

If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

9 Third-Party Services and Links

Game software providers on the ck71 platform (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, Ezugi, etc.) follow their own privacy policies. Responsibility for information collected through those providers' services rests entirely with them.

If you access any third-party website or service through ck71, please read that site's privacy policy separately. ck71 is not responsible for how your information is used on those sites.

10 Steps in Case of a Security Breach

If a data security breach occurs for any reason and it poses a risk to your rights, ck71 will promptly:

Determine the scope and nature of the incident.
Notify affected users as quickly as possible.
Take necessary steps to minimize harm.
Take action to prevent the same incident from recurring in the future.

11 International Data Transfers

ck71 may process or store your information on servers located in various countries. In such cases, we ensure that the transfer process complies with applicable data protection laws and standards. Where a country does not have adequate data protection measures in place, we ensure appropriate contractual safeguards.

12 Changes to This Policy

ck71 reserves the right to amend and update this Privacy Policy as needed. If any significant changes are made, we will:

Publish the updated policy on the website and note the update date at the top of the page.
Endeavor to notify registered users of the changes by email.

If you continue to use the services after a change, you will be considered to have accepted the updated policy. We therefore recommend checking this page regularly.

13 Contact and Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the ck71 support team directly. Our team is available 24/7 to assist in both Bengali and English.

We take every complaint seriously and strive to resolve it as quickly as possible. ck71 is always committed to protecting your privacy.

📋 Summary

ck71 respects your privacy. We collect only the information that is necessary, keep it secure, and never sell it to third parties. Your data is protected through SSL encryption and industry-standard security measures. Our support team is always ready to handle any questions or requests you may have.

ck71's Privacy Policy